FAQ
Our Process
We pride ourselves on responsive, quality service
Customers know they’re not just getting good work; they’re getting honest advice at a fair price. People-First Technicians with Top-Tier Skills
1. Inspection
We begin your maintenance appointment by first checking system components with a physical inspection. We look over filters, coils, ducts, refrigerant lines, electrical connections, and thermostat functions. Upon visual inspection we run the system and listen for any inconsistencies. Final we evaluate performance of your system by testing airflow, temperature consistency, and energy efficiency.
2. Cleaning
Filter should be cleaned and/or replaced every 1-3 months. Your evaporator and condenser coils will be cleaned before we clear out your drain lines, and remove any found debris.
3. Testing and Calibration
Finally we assure your system is in good hands by testing your controls, checking refrigerant levels, re-calibrating your thermostat, and finally verifying all your electrical connections are in good condition.
About HVAC Maintenance
Reliable HVAC maintenance makes sure you system is working as intended. Regular maintenance can extend equipment life, while reducing headaches, and assuring our customers they have a system working as intended.
- Fast, accurate diagnostics to identify any issues before they impact your comfort
- Certified technicians equipped to quickly and efficiently diagnose any issue you may be encountering
- Trane, Carrier, Lennox, Rheem, Goodman and much more
What’s part of the service
At Kim HVAC Service we make sure your regularly schedule system maintenance keeps your system running for as long as possible.
- Inspection
- Cleaning
- Testing
- Calibration
Looking for Commercial HVAC Service or Maintenance Agreements?
Property Managers love working with us because or consistent response times, quality service, and competitive rates.
Testimonial
What our client are saying about us
From the earliest days, the we have focused on building real relationships with customers, treating every service call like the start of a long-term partnership.
“My Go-To Contact...”
...for hvac service whether it’s for my personal residence or as a referral for my real estate clients! On top of being extremely knowledgeable and experienced- he is reliable, honest, and fair in pricing. I have referred him several times over the years and have had positive feedback every single time!
Jessica Whang | Google
“Extremely professional!”
Extremely professional, and hassle free! Did a great job of explaining my repair options too.
Dan Mengini | Google
“...here within 30m...”
My ac was out for weeks and would not come back on. So I called tonight and the Technician was here within 30 minutes and got my ac working again. He made sure all the vents were opened and that air was flowing through themI am so very thankful for this company
Stacey Losa | Google
“I highly recommend this company.”
My AC unit went out on a late Friday afternoon.Called alot of big companies and they said they can't make it until the following week even when I told them I have elders living in the house.Charles came out to my house even though it was a hr or more away from his location.He got to my house at 8pm and was able to get my AC unit working again.This company is very fair and honest .Charles is my AC guy from now on.
Souphab Tenakoun | Google
The most common questions
Take a quick look at some of our most asked questions and see if the answers can help you. If not simply reach out to us!
“Excellent Job”
Charles did an excellent job installing two thermostats in my home in Duluth, GA. He was punctual, friendly, and clearly very experienced. Not only did he handle the installation with ease, but he also identified and replaced some blown fuses, getting both thermostats up and running perfectly. I really appreciated his professionalism and attention to detail. Highly recommend!